Jocelyn CheungSenior Product Designer
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Services

I work end-to-end in the product development cycle. Whether you are looking to discover new opportunities, improve existing products or bring ideas to life, I have the tools to push things to the next phase.


Immersion

Project North Star

User Interviews
Team Collaboration Manual

Ecosystem Mapping
Stakeholder Workshop

Hypothesis Generation


Audit


Competitive Comparative Analysis
User Experience Audit

Jakob Nielsen’s 10 principles of interaction design
Basic Accessibility Audit

WCAG2 A and AA


Co-Creation


UX Storyboarding

An in-person or remote activity designed to map out the life cycle of a user segment interacting with the product or the company.

Value Proposition Canvas


A framework created by Strategyzer to identify the needs, barriers and desires of your users, thus inspiring new ideas that provide them value.

Concept Testing


An in-person or remote session with customized activities designed to validate assumptions and test out new ideas with actual users or potential customers.



Wild Combinations


An activity designed by Connected and Civic Tech Toronto using a predefined set of user, scenario and technology cards to develop novel ideas.

Journey Mapping


An in-person or remote activity designed to map out the life cycle of a user segment interacting with the product or the company.

Foresight Gallery


An interactive gallery featuring research insights of recent domain innovations and industry trends, paired with propositions for new products and features.


Persona x Scenario

Mash-Ups

Crazy 8
Empathy Map

Mad Lips

Affinity Mapping
How Might We  

Creative Matrix

User Interviews




Delivery


Impact-Effort Prioritization Matrix
Design Systems
Usability Testing

Backlog GenerationProduct RoadmapDesign Documentation
WORK
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WRITINGS
WORKSHOPS


Blending systems thinking and team processes to deliver products used by markets vast and niche. Worked at Connected (Thoughtworks) and Labfront.




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